Order Processing Time: All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping charges for your order will be calculated and displayed at checkout. We offer the following shipping options:

Standard Shipping: Rate – Estimated delivery within 4-6 business days.Expedited Shipping: Rate – Estimated delivery within 1-3 business days.

All Health Grail supplements are made in the USA in an FDA registered, approved state-of-the-art facility, following strict adherence to cGMP regulations.

Our dietary supplements are manufactured in strict adherence to current Good Manufacturing Practices (cGMPs), enforced by the Food and Drug Administration (FDA).

The FDA is responsible for protecting public health by ensuring the safety, efficacy, and security of various products, including our nation's food supply and dietary supplements.

It's important to note that the FDA's regulation of dietary supplements falls under a distinct framework established by the Dietary Supplement Health and Education Act (DSHEA), which differs from the regulations governing conventional foods and drugs.

These cGMPs mandate rigorous standards for every aspect of our production process, from raw material testing and manufacturing to storage, distribution, and product recall procedures, ensuring the highest quality and safety of our products.

Before placing an order on Health-Grail.com, international customers should be aware of the following:

• Customs Fees & Taxes: Your order may be subject to import fees, customs duties, and taxes, which are your responsibility to pay. These fees vary by country, and it's important to be informed about your country's requirements. If a shipment is returned due to refusal to pay these fees, Health Grail reserves the right to retain the original shipping cost.
• Customs Delays: Customs may sometimes take longer than expected to process and release an order. As a result, delivery times can vary significantly.
• Customs Rejections: In some cases, customs may reject an order or specific products, and the shipment may be returned to our fulfillment center. It is the customer’s responsibility to understand local import laws and ensure the products comply. Health Grail is not responsible for any costs incurred for orders rejected by customs.

We want to ensure you're fully informed before placing your international order. While we’re happy to support our international customers and have many repeat buyers, we simply want you to be aware of potential challenges. We’re here to help if you encounter any issues along the way!

Answer DescriptionAfter placing your order, you'll receive an Order Confirmation email with all the details, including your order number, shipping and billing addresses, and an itemized list of the products you purchased.

Once your order has shipped, you'll get a Shipping Confirmation email with tracking information.

If you're unsure of the shipping method you selected, you can find that information in your Order Confirmation email, which is sent immediately after your purchase.